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IGXE 5-Hour Delivery Policy

IGXE 5-Hour Delivery Policy

Tags: IGXE IGXE 5-Hour Delivery Policy
Posted time: Dec 09,2015

To enhance IGXE delivery efficiency and protect both buyer and IGXE benefits from unnecessary dispute over delaying orders. IGXE promises the approved game currency order’s delivery will be completed NO more than 5 HOURS. If the order was delayed on IGXE side, IGXE promises your order will be compensated with extra % currencies.


Currency Compensation Policy

Delivery Duration > 5 HOURS, 5% extra Currency will be compensated.
Delivery Duration >24 HOURS, 10% extra currency will be compensated.
Delivery Duration >72 HOURS, a refund will be issued.

Exclusions (MUST READ)

1. This compensation policy only applies to game currency orders. Item, Power leveling and CD Key orders are not included.

2. Please note the following situations will NOT be counted in Delivery Duration:

(1) Any delay before order approval such as incorrect order info or payment confirmation.
(2) Any delay caused by incorrect in-game delivery info provided by buyer.
(3) Any delay caused by abnormal payment status during delivery.
(4)The following games do not participate in activities:CSGO,FIFA,NBA,NFL,NHL,GW2,GW2 EU, FFXI

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