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The Processes of Get and Submit the DXdiag of Blade & Soul

The Processes of Get and Submit the DXdiag of Blade & Soul

Tags: buy Blade & Soul Gold Blade & Soul Gold
Posted time: Nov 09,2015

For anybody who's getting performance issues with the overall game the Blade & Soul team are asking for some good info of your stuff to assist identify the performance trouble spots. Now Blade & Soul Gold will be sold on IGXE.com as soon as the game released. Blade and Soul team hope that players could please send them their DXdiag along with a quick description of the items players had been doing, where players had been seeing the performance hits.


The Processes to get player’s DXdiag

1. Open your start menu and perform a search for “DX Diag”
2. Select and open DXDiag tool.
3. Click the “Save all Information” button on the bottom of that tool.
4. Save anywhere that you can access it.

Please post your feedback on the official forum or send emails to the official email since the Blade and Soul team is desired for your feedback. Also do not forget to buy Blade and Soul Gold in game. The Processes of Submit Your DX Diag to Support:

1. Navigate to the forums by following this link:https://forums.blade...oul.com/forums/ and sign in by click in on the “sign In” button on the top right hand side of the screen.
2. Click on the “Support Site” button in the middle of the screen a. or Follow this link: https://support.blad...ul.com/hc/en-us
3. Click on the “Submit a Ticket” text.
4. Select "Gameplay Issues" in the dropdown
5. Enter "performance problems", "DXdiag", or both in the title of the ticket
6. Follow the onscreen instructions and fill out any relevant information in the Description box.
7. Add your DXdiag and any other attachments by dragging them on the Add/ drop files here section in the Attachments section.

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