As the premier provider of professional gold services, IGXE is committed to continually improving own services in the past 8 years. To ensure IGXE customers receive the order timely and securely, IGXE is proud to announce 5Hour Delivery Program today.

Our promise - 5 Hour Delivery Guaranteed

We keep the promise that your order with a" 5 Hour Delivery Guaranteed' seal will be delivered within a maximum time frame of 5 hours.  If we don't live up to our delivery guarantee, customers will get compensation as follows for the delayed order:

1, During 04:00 ~ 16:00 PST, compensation will be a free 8% coupon for you;

2, During 16:00 ~ 04:00 PST, we will offer extra 5% gold as compensation.

The  '5 Hour Delivery Program' is subject to the following disclaimer. You are agreeing to all of these terms, conditions and notices in the disclaimer below. The following order conditions will NOT be included in our 5 Hour Delivery Program.

5 Hour Delivery Program Disclaimer:

1. Failed to contact you due to an invalid phone number submited which leads to the delay.

2. Failed to deliver due to the incorrect infomation such as wrong game server/realm or faction, and wrong character name which leads to a delay.

3. Refuse to provide further infomation due to Payment Authorization Failed reason.

4. Unable to login the game for trade after our notification.

5. Fake information marked as a pending order, which requires further confirmation.

7. Game Maintenance Time is excluded, the delivery time will be re-calculated when the maintenance is completed.

8. Our website Maintenance Time is excluded, the delivery time will be calculated when the server maintenance is completed.

9. All the cd-keys, items and power-leveling services are not included.

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